说明
当您单独购买戴尔配件和外围设备（不与计算机系统捆绑购买）时，它们将在我们的独立产品保修计划中。本指南提供有关保修范围和条款的完整详细信息。
保修资格
保修范围包括特定要求和限制：
符合条件的客户：此有限硬件保修仅适用于原始最终购买者，不可转让。如果产品出售或转让给另一方，保修范围将终止。
保修服务所需的文档：您必须提供销售收据原件或复印件、设备 PPID（零部件标识）或戴尔授权零售商开具的发票，才能获得保修服务。
保修范围
戴尔保证，在正常工作条件下，涵盖的产品在功能、工艺和材料方面不存在制造缺陷。
保修范围的例外情况：
标准使用的正常磨损
因跌落、泼溅或使用不当造成的损坏
保修范围（按产品类型）
音频产品
耳机：3 年质保期
耳塞：2 年质保期
扬声电话：3 年保修期（型号 MH3021P 获得 1 年保修）
电源和充电解决方案
电源适配器：在美国享有 3 年保修，在其他地区享有 1 年保修
功能伴侣：1 年保修期
线缆适配器：1 年保修期
从 Dell.com 购买的转换器：1 年保修期
书写工具和配件
主动式触控笔：3年质保期。例外 — PNS79X、PN3SOM、PN7320A 和 PN7350A 型号获得 1 年保修
笔尖：无保修范围（归类为备件）
连接解决方案
USB-C 适配器和集线器：
型号 DA305 和 DA310：3 年质保期
型号 DA300：1 年保修期
智能科技产品
电源模块 5000 和 I/O 模块 5000：由生产日期决定的长达 5 年的保修期
输入设备
键盘和鼠标：3年质保期。
例外：型号 MS116、KB216、KB522、WM126、KB813、MS819 和 WM615 获得 1 年保修。
区域例外：型号 MS116 和 KB216 在印度获得 3 年保修
KB216/KM636 的掌托：无保修范围（归类为备件）
游戏和娱乐
Alienware 外围设备：耳机、鼠标和键盘的 2 年保修期
视频和工作区解决方案
外部网络摄像头：3 年质保期
显示器臂架和支架：3 年质保期
包和箱子：双肩背包、单肩提包和内胆包的 3 年保修期
DVD 驱动器（型号 DW316）：1 年保修期
没有保修范围的项目
某些配件被视为备用部件，不包括保修范围：
耳垫
鼠标垫
其他更换组件
要记住的重要事项
区域和型号差异：保修条款和持续时间可能因您所在的地区和特定产品型号而异。
需要帮助？有关您的特定产品保修范围的详细信息，请参阅购买时附带的产品文档或联系戴尔支持以获得帮助。
保留您的文书工作：保留您的原始购买文档，因为它可作为所有服务请求的保修资格证明。
受影响的产品
Alienware Advanced Gaming Keyboard – AW568, Alienware Advanced Gaming Mouse – AW558, Alienware Elite Gaming Mouse – AW958, Alienware 7.1 Gaming Headset AW510H, Alienware Stereo Gaming Headset | AW310H, Alienware Mechanical Gaming Keyboard | AW310K
, Alienware RGB Mechanical Gaming Keyboard AW410K, Alienware Tenkeyless Gaming Keyboard AW420K, Alienware Low-Profile RGB Mechanical Gaming Keyboard | AW510K, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Tri-Mode Wireless Gaming Mouse AW720M, Alienware Elite Gaming Mouse - AW959, Alienware Palm Rest – AW168, Alienware Pro Gaming Keyboard – AW768, Alienware Wireless Gaming Headset AW988, Laptop Bags & Cases, Alienware Pro Wireless Gaming Headset, Alienware Tri-Mode Wireless Gaming Headset AW725H, Alienware Tri-Mode Wireless Gaming Headset AW920H, Alienware Wired Gaming Mouse AW320M, Alienware Pro Wireless Gaming Keyboard, Alienware Pro Wireless Gaming Mouse, Alienware Tri-Mode Wireless Gaming Keyboard AW920K, Alienware Wired Gaming Headset AW520H, Alienware Dual Mode Wireless Gaming Headset AW720H, Alienware Wireless Gaming Mouse AW620M, Dell Wireless Chrome Keyboard KB5220W-C, Dell Compact Form Factor All-in-One Stand CFS22, Dell Business Multimedia Keyboard KB522, Dell Wired Keyboard KB216, Dell 2.1 Speaker System AE415, Dell A225 Speaker System, Dell Wireless Speaker System AC411, Dell Active Pen - PN338M, Dell Active Pen PN350M, Dell Active Pen - PN557W, Dell Active Pen - PN579X, Dell Active Pen - PN556W, Dell AD211 Bluetooth Portable Speaker, Dell Adapter - DisplayPort to VGA, Dell USB-C Power Adapter Plus – 90W PA901C, Dell Adapter USB-C To Ethernet, Dell Adapter - USB-C to HDMI/DisplayPort with Power Pass-Through, Dell Adaptor USB-C To VGA, Dell 2.0 Speaker System AE215, Dell Wireless 360 Speaker System AE715, Dell Pro Plus Active Pen PN5122W, Dell Pro Premium Active Pen PN7522W, Dell AX210 USB 2.0 Powered Speaker, Dell AX510/AX510 PA Stereo Soundbar Speaker System, Dell BH200 Bluetooth 2.0 EDR Stereo Headset, Dell Bluetooth Keyboard Folio WK415, Dell Bluetooth Mouse WM615, Dell Bluetooth Travel Mouse MS700, Dell Cable - Easy Transfer for Windows 8, Dell Pro Max All-in-One Stand CFS25, Dell Pro Plus Compact Keyboard KB740, Dell USB-C to HDMI 2.0 / USB-A 3.0 Adapter, Dell Dock with Monitor Stand DS1000, Dell Pro Dual Monitor Stand MDS19, Dell Pro Dual Monitor Arm MDA20, Dell Dual Monitor Stand (MDS14), Dell External USB Slim DVD ROM Optical Drive DP61N, Dell External USB Slim DVD +/- RW Optical Drive DW316, Dell External USB Ultra Slim DVD +/-RW Slot Drive DW514, Dell FDP SoundBar with Virtual Surround (AY511), Dell Hybrid Adapter + Power Bank | PH45W17-AA, Dell Hybrid Adapter + Power Bank | PH45W17-BA, Dell Hybrid Adapter + Power Bank USB-C | PH45W17-CA, Dell In-Ear Headset IE600, Dell Pro Silent Wired Collaboration Keyboard KB525C, Dell Pro Premium Collaboration Keyboard KB900, Dell Pro Compact Silent Keyboard and Mouse - KM555, Dell Wireless Keyboard & Mouse Bundle KM632, Dell Pro Premium Collaboration Keyboard and Mouse KM900, Dell Pro Wired Mouse MS3220, Dell Laser Mouse, Dell Legacy Adapter LD17, Dell Pro Plus Keyboard KB700, Dell Dual-Monitor Stand MDS14A, Dell Micro All-in-One Stand MFS18, Dell Pro Micro All-in-One Stand MFS22, Dell Monitor Stand MKS14, Dell Speakerphone with Multiport Adapter – MH3021P, Dell Pro Plus Compact Mouse MS5120W, Dell Mobile Wireless Mouse MS3320W, Dell Monitor Dual Arm MDA17, Dell Pro Compact Silent Mouse MS355, Dell Pro Premium Mouse MS900, Dell Pro Plus Compact Keyboard and Mouse KM7120W, Dell Pro Plus Mouse MS5320W, Dell Notebook Power Bank Plus – USB C, 65Wh - PW7018LC, Dell Small Form Factor AIO Stand OSS17, Dell Portable Power Companion (18000mAh) PW7015L, Dell Portable Power Companion (12000mAh) PW7015M, Dell Portable Power Companion (12000mAh) PW7015MC, Dell Power Adapter Plus – 45W, Dell Pro Plus Keyboard and Mouse KM7321W, Dell Pro Premium Compact Mouse MS7421W, Dell Premier Wireless Keyboard and Mouse KM717, Dell Premier Wireless Keyboard WK717, Dell Premier Wireless Mouse WM527, Dell Premier Wireless ANC Headset - WL7022, Dell Pro Slim All-in-One Stand OSS25, Dell Pro Stereo Soundbar - AE515M, Dell Pro Stereo Headset UC150, Dell Pro Stereo Headset UC350, Dell Pro Webcam WB5023, Dell Pro Keyboard and Mouse KM5221W, Dell Pro Wireless Headset - WL5022, Dell Adapter - USB-C to HDMI 2.1 - SA124, Dell Adapter USB-C to 2.5G Ethernet - SA224, Dell Pro Premium Conferencing Soundbar SB725, Dell Small Form Factor AIO Stand OSS21, Dell Single Arm Monitor (MSA14), Dell Single Monitor Arm MSSA18, Dell Pro Single Monitor Arm MSA20, Dell Pro Plus Wireless Speakerphone SL525, Dell Slim Soundbar - SB521A, Dell Slim Conferencing Soundbar - SB522A, Dell Pro Smartcard Keyboard KB813, Dell Professional Sound Bar AE515, Dell Pro Wired Speakerphone SP325, Dell Pro Desktop Speakerphone SP3022, Dell Stereo Headset WH1022, Dell Stereo Soundbar - AC511M, Dell Tablet Stand TSS16, Dell TP713 Wireless Touchpad, Dell Travel Mouse WM524, Dell Pro Stereo Headset UC300-Lync Optimised, Dell Adapter DA100 – USB 3.0 to HDMI/VGA/Ethernet/USB 2.0, Dell Adapter - USB-C to HDMI/VGA/Ethernet/USB 3.0 DA200, Dell USB C Power Adapter Plus-45W, Dell Performance USB Headset AE2, Dell USB Soundbar AC511, Dell Adapter - Dell USB-C Mobile Adapter - DA300, Dell 6-in-1 USB-C Multiport Adapter - DA305, Dell Adapter - USB-C to Dual USB-A with Power Pass-Through, Dell Venue Cradle, Dell Webcam WB3023, Dell Webcam WB7022, Dell Wired Headset WH125, Dell Pro Wired Headset WH3024, Dell Pro Plus Wired ANC Headset WH5024, Dell Wireless Keyboard and Mouse - KM117, Dell Keyboard and Mouse KM3322W, Dell Wireless Keyboard and Mouse- KM636 (black), Dell Wireless Keyboard & Mouse KM714, Dell Wireless Laser Mouse WM514, Dell Wireless Mouse WM324, Dell Wireless Touch Mouse WM713, Dell Wired Mouse MS116, Wireless Charging Mat PM30W17, Dell Pro Keyboard KB500, Dell Pro Mouse MS300, Dell Mouse WM118, Dell Wireless Mouse WM126, Dell Wireless Mouse WM326, Dell Pro Wireless Headset WL3024, Dell Pro Plus Wireless ANC Headset WL5024, Dell WL6000 100W 5.1 Surround Speaker System with 5.8 GHz Wireless Rear Channels and Subwoofer, Dell Pro Premium Wireless ANC Headset WL7024, E-Flat Panel Stand, E-View Laptop Stand, Dell Pro Stereo Headset - WH3022, Dell Pro 7-in-1 USB-C Travel Hub DA310, Dell Adapter - USB 3.0 to Ethernet PXE Boot, Wired Mouse with Fingerprint Reader - MS819
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